Privacy Policy

Effective Date: May 8, 2026

This Privacy Policy describes how LoungeKeys ("we," "us," or "our") collects, uses, and shares information about you when you use our platform at loungekeys.com.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and phone number provided during registration or checkout.
  • Usage Data: Pages visited, features used, time spent on the platform, and interaction history.
  • Device & Technical Data: IP address, browser type, operating system, and device identifiers.
  • Cookies & Tracking Technologies: Cookies, web beacons, and similar tools to enhance your experience.
  • Transaction Data: Reservation details, order history, and payment metadata (processed securely via Stripe).

2. How We Use Your Information

  • To operate and improve the LoungeKeys platform.
  • To process reservations, ticket purchases, and orders.
  • To display relevant content, products, and lounge recommendations.
  • To send notifications, updates, and promotional messages (with your consent).
  • To comply with legal obligations and enforce our Terms of Service.
  • To detect and prevent fraud or abuse.

3. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.

4. Google AdSense & Advertising

LoungeKeys may display advertisements served by Google AdSense and other advertising partners. Google may use cookies to serve ads based on your prior visits to this or other websites.

You may opt out of personalized advertising by visiting https://adssettings.google.com.

5. Third-Party Services

We integrate with the following third-party services that have their own privacy policies:

  • Google Analytics — Site traffic and usage analysis.
  • Stripe — Secure payment processing.
  • Base44 — App infrastructure and data hosting.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share data with trusted service providers who assist in operating our platform, subject to confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately of any suspected unauthorized access.

8. Children's Privacy

LoungeKeys is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Opt out of marketing communications at any time.
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the information below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out: